Amazon Returns
We process your returns to any authorized Amazon return location. Once the item is returned you will receive an email from Amazon confirming your item has been returned for processing. Credit to your Amazon account or credit card will be processed through Amazon. Let the Return Guys save your time and money by handling all your Amazon returns.
Mail Drop Off
Return Guys can drop any presorted mail for you at your local post office, UPS store or Fed Ex location from your home or business. Simply select a pickup time, leave items in the designated location, and the Return Guys will arrive at the time selected to collect your package. Next, we will drop packages and provide confirmation from the facility that your items have been dropped off. Our Return Guys team is here to assist in all your return packaging needs!
Courier Service
The Returns Guys offer courier services within a 20 mile radius of your home or office. Simply select the pickup time and delivery location in your account, please note, our clients can also personalize your package return experience by selecting hand delivery or drop-off. A Return Guy will pick up the item and delivery it to the location as requested.
Retailer Services
Return Guys has partnered with several retailers to provide returns and exchanges in your area. Simply upload proof of purchase in your account, place the receipt in the bag with your items and the Return Guys will pick up. If your item is being returned for a credit, you will receive an email confirmation with proof of return and based on the retailer credit policy which is in most cases 1 to 3 days, the credit will be available on your credit card statement. If you are receiving a cash refund the Return Guys will return the cash refund to you. We have a partnership with Zelle and can send the refund to your Zelle account. If you are exchanging for a different item or size your Return Guy will complete the exchange and return the new item directly to you!
The Return Guys currently offers returns to the following retailers:
Advance Auto Parts, Albertsons, Amazon, Armani Exchange, American Eagle Outfitters, Anthropologie & Co., Ann Taylor, Apple, Athleta, Auto Zone, Balenciaga, Barnes & Nobles Stores, Bass Pro Shop, Bath & Body Works, Beach Bunny, Bed Bath & Beyond, Best Buy, Bloomingdales, Blue Nile, Bonobos, Burlington Coat Factory, Big Lots, Camping World, Christian Louboutin, Coach, Claire’s Accessories, Costco, Crate & Barrel, CVS, Diesel, Dick’s Sporting Goods, Dior, Dollar General, Dolce & Gabbana, Fendi, Fossil, Foot Locker, GAP, Gucci Stores, H & M, Hallmark, Harbor Freight Tools, Herme’s, Hobby Lobby Stores, Home Goods, Hugo Boss, IKEA, J. Crew, J. Hill, Jimmy Choo, Kohl’s, Lacoste, Len’s Crafters, Levi’s, Loft, Louis, Vuitton, Lowe’s, Lucky Brands, Lululemon, Mac Cosmetics, Macy’s, Michael’s Stores, Neiman Marcus, Nespresso, Nike Stores & Outlets, Nordstorms, Office Depot, O’Reilly Auto Parts, Pacsun, Pandora, Pavillon’s, Petco, PetSmart, Ralph’s Gorcey Store, Ralph Lauren, Rolex, Ray-Ban, Rebecca Taylor, Rhone, Rite Aid, Ross Stores, Saint Laurent, Saks Fifth Avenue, See Eyewear, Sephora, Sherwin- Williams, Smart & Final, Sprouts, Staples, St. Croix, St.John, Steve Maden, Sunglass Hut, Swarovski, Tag Heuer, Target, The Home Depot, Tiffany & Co., Trader Joe’s, Tommy Bahama, Total Wine & More, TJX Companies, Tractor Supply, TUMI, UGG, ULTA Beauty, Urban Outfitters, Van’s, Versace, Victoria’s Secret, Walgreens, Wal- Mart, Weis Markets, West Elm, Williams – Sonoma, Whole Foods, ZARA, Zimmerman, and Z Gallerie.